Flexible work arrangement expectations: The impact on psychological contract breach and work outcomes

Abstract

The main goal of this paper is to understand the impact of flexible work arrangements expectations in the reality of post Covid-19 have on organizational commitment, job satisfaction, and work-life balance. Moreover, we examine the mediating role of psychological contract breach. In a sample of one hundred and thirty employees, findings show that there is a discrepancy between what employees expect and receive in terms of flexibility, which has a positive relationship with psychological contract breach. Moreover, results also show a negative relationship with organizational commitment, job satisfaction, and work-life balance. Our findings are relevant to managers and organizations as they stress the need to recognize that offer different form of flexibility contributes to a more positive relationship with the organization and job. Additionally, it allows employees to have balance between their personal and professional lives.