Information and knowledge sharing in inter-organizational relationships under the process approach

Abstract

This papers aims to contribute to the understanding of inter-organizational information and knowledge sharing by analyzing how the phenomenon is presented in the literature under the process approach. As results, it was possible to identify how the authors have labeled and measured the phenomenon, the contexts in which it has been investigated and what antecedents have been identified. Aspects that demand further studies were also highlighted. For networks and organizations the study provides lessons regarding the information and knowledge characteristics, firm's characteristics and channels used to share information and knowledge.