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http://hdl.handle.net/10071/25365| Author(s): | Panchapakesan, Padma |
| Date: | 19-Jan-2018 |
| Title: | Service quality perceptions of patients and attendance in Indian hospitals |
| Reference: | Panchapakesan, P. (2009). Service quality perceptions of patients and attendance in Indian hospitals [Tese de doutoramento, Iscte - Instituto Universitário de Lisboa]. Repositório do Iscte. http://hdl.handle.net/10071/25365 |
| Keywords: | Service Quality Costumer satisfaction Patient satisfaction Attendant satisfaction Behavioral intention |
| Degree: | Doutoramento em Gestão |
| Peerreviewed: | yes |
| Access type: | Open Access |
| Appears in Collections: | T&D-TD - Teses de doutoramento |
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